FAQ

Below is a list of the questions that we get asked frequently.

What are the advantages to using cloth diapers?
  • You save a lot of money
  • Great for the environment
  • Less time spent doing laundry
  • Less chemicals
  • Better for baby’s skin
  • Assortment of fun colour's and patterns to choose from
  • Earlier potty training
  • Product reliability, durability and simplicity of use
How many diapers will I need?
For our OS (one size) cloth diapering system we generally recommend 36-48 cloth diapers as a good starting number. You can always add more to your collection. This amount will allow you to do laundry every 2-3 days.
Baby's Age Laundry Frequency Quantity of Diapers
Newborn (12-15 changes per day) Every 2 days 36-48
Infant (10-12 changes per day) Every 2 days 18-36
Toddler (6-10 changes per day) Every 2 days 12-24
 
Do my diapers need prepping?
Since our OS cloth diapers are made from natural fibers it is recommend that you put the diapers through the wash a number of times before using. It is not uncommon for it to take 2-3 washes (or more!) for these materials to reach their full absorbency.
How do I wash my diapers?
  1. Remove solids
  2. Put wet and soiled diapers into a wet bag until ready to wash.
  3. Cold water pre-rinse
  4. Wash with Warm/Hot water and with very little zero-residue detergent. The maximum washing temperature is 95 degree F or 35 degree C.
  5. Extra rinse if need be
  6. Tumble dry, lay flat or line dry
No bleach, No vinegar, No fabric softeners, No rash cream, No wet pails, or dry cleaning. Please avoid using any of the above mentioned products because it will nullify your warranty and decrease product durability. * You can also refer to our Wash 101 section that provides complete wash instructions for our cloth diapers.
How often will I have to do laundry?
If you have between 36-48 cloth diapers, you are looking at doing laundry every 2-3 days. This may vary depending on the age of your baby and how often they require changing. We do not recommend your laundry sit for more than 3 days; it will result in stains, odours and affect the longevity and look of the product.
How should I store my diapers?
We suggest storing your diapers in a wet bag. Wet pail storage is not recommended and will void your warranty.
What can I do if my diapers have stains?
Stains may occur if your child is on a certain type of diet or medication. We recommend using our biodegradable flushable liners to prevent staining. However, if stains do occur laying the diaper in direct sunlight will help. DO NOT use bleach or whitening products.
What to do if the diaper leaks?
Leaky diapers are frustrating but it’s important to figure out why this is happening. Common causes for leaks are:
  • Absorbency:
    • It might be that the inserts need to be replaced. Overtime inserts will just lose their ability to work and they will need to be replaced.
    • Depending on your babies “wetness” you might have to figure out the right insert combination that works for your little one. You might need to “double up” on the inserts to increase the absorbency. Doubling up is fantastic for naps, overnight or just for added assurance if you have a very heavy wetter.
    • Remember, have patience, this will come with some trial and error.
  • Infrequent diaper changes:
    • Cloth diapers, like disposable diapers, should be changed often-usually every 2-3 hours. Some babies are heavier wetter’s than others so it might mean every 1.5 hours. If you leave your baby for 4+ hours in a cloth diaper, it is sure to leak.
    • Frequent changes will prevent the growth of bacteria, skin irritation, rash, smell etc.
  • Fit:
    • The placement of the diaper might need to be adjusted to mend the issue. Something as simple as adjusting the rise will help.
    • If the leaking is coming out the top of the diaper make sure the insert is not pushing the lining up and allowing it to touch clothing.
    • Make sure the insert is fully placed inside the pocket with no space.
    • Make sure the top of the diaper lays flat against the tummy.
    • If you have a little boy make sure he is "aimed" or "adjusted" if not he can direct pee to the front or the sides of the diaper.
  • Residue / Detergent build up:
    • Over time, your cloth diapers may begin to repel liquid for a variety of reasons, ranging from detergent buildup, fabric softens, diaper creams etc. This may require stripping.
What does it mean to strip cloth diapers? When and how to strip?
Stripping is a method to purge cloth diaper residue that has built up from detergents, specific types of baby diets, the use of diaper creams, or from ammonia build up that occurs over time. Diapers should be striped if you experience any of the following:
  • Absorbency has reduced or zero absorbing at all
  • Excess of leaks
  • Diapers give off an odd smell even after being washed
  • Irritation on babies skin (rash or redness)
All you need to do to strip a diaper is run the diaper under the hottest water possible as well has the highest water pressure until you are free and clear of all suds and the water is clear. If you require detergent please use minimal amount but make sure all residue is free and clear.
What do I do to get rid of ammonia smell from my diapers?
Odour is usually caused by using either too much or too little detergent in your laundry. Too much detergent may leave residues, and too little may not be enough to get your diapers clean. Although we recommend parents follow the detergent packing label for accurate amounts; it has been found that decreasing the detergent amount to ½ the recommending portion can help with eliminate ammonia smell. Amount of detergent will vary depending on the size of your laundry load and on the type of washing machine being used.
Where can I buy Urban Baby Boutique products?
Urban Baby Boutique products are currently only available online at www.urbanbabyboutique.ca and at our Etsy Marketplace UrbanBabyBoutiqueInc.etsy.com. We are also fully committed to be present at local markets and trade shows throughout the Lower Mainland, and Vancouver Island. We will be launching a stockists page very soon!
I have questions about your products. How can I contact you?
You may reach us through the following methods:
How do I become a Stockist?
Please fill out our Become a Stockist form. We are always looking for new partnerships worldwide.