Thank you for visiting urbanbabyboutique.ca. Your privacy is very important to us. Our customers can rest assure that NONE of the information we collect is ever disclosed to a third party. We only use your information to process orders, answer your questions, send emails with special offers, and improve your future experiences with Urban Baby Boutique. We will not share any of your information with anyone, for any reason, unless required by law.
For any questions or concerns you may have regarding this Online Shopping Terms and Conditions and our information and data collection and use practices, please get in touch with us.
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by Urban Baby Boutique. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of the province of British Columbia and the laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
You may only purchase or order items for non-commercial and lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website. Any items purchased on this website will not be delivered to an address outside of Canada and United States of America.
Urban Baby Boutique may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Canadian dollars and all charges will be processed in Canadian dollars.
All prices listed on this website are subject to confirmation. Urban Baby Boutique will notify you by electronic mail (email) within 1 business day of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an electronic mail (email) within 72 hours of completing a purchase order, Urban Baby Boutique is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by electronic mail (email) with confirmation of your intention to purchase the item at the confirmed price.
All purchases made on this website are subject to a charge back service fee for refunds (service fee will vary depending on the service used to place the order; visa, master card, paypal, etc). If a product(s) you have ordered requires a refund, in full or in partial amount, you are required to contact Urban Baby Boutique by electronic mail (email) to initiate the refund process. Urban Baby Boutique will use commercially reasonable efforts to resolve the refund process as quickly as possible and within any time periods indicated by electronic mail (email); however, Urban Baby Boutique will not be responsible for any delays in the refund process which are beyond its control.
Urban Baby Boutique reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Urban Baby Boutique will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Urban Baby Boutique will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, Urban Baby Boutique will notify you as soon as possible.
Order Processing Times:
We process orders within 1-3 business days in the order they are received. Please note that we cannot ship packages on the weekend (Saturday and Sunday).
This delivery time is dependant on the shipping service used (USPS, Canada Post, FedEx, or Ascendia). We are not responsible for shipment delays.
Canadian orders typically leave within 2 business days. Your order will ship via either; FedEx, or Canada Post, which will be determined by Urban Baby Boutique. Please be advised that there is NO expedited shipping options at this time. Applicable taxes and shipping fees will be applied to your order at checkout. Please keep in mind that sometimes large orders come in separate boxes.
Urban Baby Boutique will not be held liable for any fees arising from Customs, Duties and Taxes that you incur with your order. In addition to this, please ensure that the correct Name and Mailing Address is entered before you checkout. We are not responsible for lost packages arising from incorrect Name and/or Mailing Addresses.
Liability for Lost or Damaged Goods:
Urban Baby Boutique is not responsible for lost or damaged goods when they are shipped. We make every effort to ensure that each package is secure for shipping. We will however work with the buyer to find a resolution with the shipping provider should any issues arise. Small packages that do not have tracking are also included in our liability clause; since we cannot track them.
If you wish to order a Cloth Diaper Starter Kit, and are located outside of North America, please get in touch with us to determine an accurate shipping cost.
Urban Baby Boutique Inc.
2596 East 8th Avenue, Vancouver, British Columbia
V5M 1W2, Canada